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2.8 | 60 Reviews

29 cu. ft. French Door Refrigerator

LG LFXS29626S

Features

  • 29 cu. ft. Capacity
  • Slim SpacePlus® Ice System
  • 3 SpillProtector Tempered Glass Shelves/1 Folding Shelf
  • Dual Ice Makers

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 68.875"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 28.7 (cu. ft.)
  • Fresh Food Capacity: 18.8 (cu. ft.)
  • Freezer Capacity: 9.9 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • WiFi Connected: No

See More

 
SAVE MONEY. SAVE ENERGY.

This ENERGY STAR® certified LG refrigerator exceeds new 2016 federal energy standards to positively impact your energy bill and your energy consumption.


Store more.

Stock-up and store everything you need. With a cavernous 29 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


Most shelf space.*

Ice makers are great, but not if it means you can't fit all of your food in the fridge. The Slim SpacePlus® Ice System provides more shelf space and allows even more space for door bins. *Standard width french door refrigerator, excludes other LG manufactured products


FRESHER IS BETTER.

Smart Cooling® system is designed to maintain superior conditions within the refrigerator. The Linear Compressor reacts quickly to temperature fluctuations and helps keep your food fresher, longer. Meanwhile, strategically-placed vents in every section surround your food with cool air no matter where you put it.


Peace of Mind

When you buy a refrigerator, you don't want to worry that it won't last. Because the Linear Compressor uses fewer moving parts and operates more efficiently, LG confidently backs the Linear Compressor with a 10-year limited warranty.


Qualifications

Features

  • 29 cu. ft. Capacity
  • Slim SpacePlus® Ice System
  • 3 SpillProtector Tempered Glass Shelves/1 Folding Shelf
  • Dual Ice Makers
  • ENERGY STAR®
SUMMARY
Door Type French 3-Door
ADA Compliant Yes
CAPACITY
Refrigerator 18.8 cu. ft.
Freezer 9.90 cu. ft.
Total 28.7 cu.ft.
FEATURES
ENERGY STAR® Qualified Yes
Energy Consumption 738 kWh/Year
Ice & Water Dispenser Yes
Dispenser Type Tall Ice & Water Dispenser®
Ice System Slim SpacePlus®
Daily Ice Production 6.8 lbs/7.3 IcePlus
Ice Storage Capacity 7.0 lbs
Water Filtration System Compact Filter LT700P
Smart Cooling® System Yes
Multi-Air Flow Cooling Yes
Temperature Sensors 9
Linear Compressor Yes
Fresh Air Filter Yes, Air Filter LT120F
Display Type Smooth Touch Control / White LED
Temperature Controls Electronic/Digital
Door Alarm Yes
Child Lock Yes
LoDecibel™ Quiet Operation Yes
SmartDiagnosis™ Yes
Auto Closing Door Hinge Yes
REFRIGERATOR
No. of Shelves 4 Split (3 Fixed / 1 Folding)
Folding Shelf Yes
Cantilevered Shelves Yes
Shelf Construction SpillProtector™ Tempered Glass
Crisper Bins 2 Humidity Crispers/1 Bonus Drawer
Glide N' Serve® Yes
Refrigerator Light Ceiling and Side LED
REFRIGERATOR DOOR
No. of Shelves/Bin 7 (2 Adjustable Gallon Size / 1 Half)
Door Bin Construction Clear Bins with Deco
Dairy Corner Yes
FREEZER
Door Type Smart Pull®
Drawers 2
Handle Smart Pull® Handle
DuraBase™ Solid Drawer Base Yes
Drawer Divider Yes
Ice Bin Yes
Freezer Light Premium LED
MATERIALS AND FINISHES
Contour Door Yes
Hidden Hinges Yes
Surface Coated Metal, Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Available Colors Smooth White (W), Smooth Black , Stainless Steel (S)
Handles Matching Commercial Handles
SPECIFICATIONS
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 1/2"
Depth (Total with Door Open) 48 1/8"
Height to Top of Case 68 7/8"
Height to Top of Door Hinge 70 1/4"
Width 35 3/4"
Width (Door Open 90° with Handle) 44 1/4"
Width (Door Open 90° without Handle) 40"
Installation Clearance Sides 1/8", Top 1", Back 1"
Weight (Unit/Carton) 320 lbs./353 lbs.
Carton Dimensions (WxHxD) 38" x 73" x 39"
WARRANTY
Limited Warranty 1 Year Parts and Labor, 5 Years on the Sealed System (Parts & Labor), 5 Years on the Compressor (Parts & Labor), 6-10 Years on Linear Compressor (Parts Only)
UPC 048231786447

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 68.875"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 28.7 (cu. ft.)
  • Fresh Food Capacity: 18.8 (cu. ft.)
  • Freezer Capacity: 9.9 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • WiFi Connected: No

Specification English

ENERGY GUIDE

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

2.8 out of 5

45% of reviewers recommend this product.

1 Stars

Extremely Poor Service

Spent Alot for Nothing 11/8/2021

Less than 6 years following receipt of fridge compressor goes out. Customer service was zero help.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

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1 Stars

Compressor failed in just four years

Elpierce 11/8/2021

Just four years into the refrigerators life the compressor went out and had to be replaced. All of the food was spoiled and it took LG two weeks to get it fixed. This is an extremely common issue. Do your research and see if you are willing to deal with this poorly designed refrigerator before purchasing one.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

I Love My LG Refrigerator

Buddymusic 10/30/2021

I have had this fridge for three years now and I wouldnt trade it for anyone elses. Food is kept at the perfect temperature and I always have plenty of ice. I prefer the taste and quality of the water coming through this product over anyones bottled water. It is as beautiful product as it is functional. I have many other LG products and have no complaints on any of them. Buy LG. You will be happy that you did.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Great frig but . . . .

carey74 10/28/2021

I absolutely love my frig. The size is fantastic as well as the configuration. The reason I couldnt give it 5 stars was the compressor went out after 4 years. Yes the part was covered under warranty but I had to pay $$$$ to have the part put in. LG Customer Service did not have technicians. In good conscience I cannot trash a 4 year old refrigerator so I paid the money to have it repaired.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great Fridge Great Service

jrsteck55 10/27/2021

This has been a great fridge we love the roominess in the freezer as well. The double ice makers is a plus. I have owned this since May of 2018 and two weeks ago the compressor failed. I requested an appointment on Sunday afternoon and the technician was able to come on Monday afternoon. He had the spare parts he needed to make the repair and was very cordial and understanding of our situation and that we were going out of town in a couple of days. I am extremely pleased with the service and for that reason will be buying more LG products in the future.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

smottz 10/23/2021

Bought this model over six and a half years ago - worked great up until 3 weeks ago when it crashed - after the warranty extended expired.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Never again

scott05 10/15/2021

We bought this frig in Sept of 2016. After two years the first compressor went. They replaced it. They were back again a year later and replaced the compressor again. Now here we are again. The compressor is not working...
Originally posted on lg.com

No, I do not recommend this product

Features

 

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4 Stars

Great Fridge and Features

1JT1 10/12/2021

I bought this 4 years and 7 months ago. The fridge has two ice makers that have worked great. We use a lot of ice. : The fridge keeps the temperatures very well. Plenty of room inside. Now the bad part. It had worked great until the compressor went out. Turns out there are issues with the linear compressors. They just dont last. Luckily LG did the right thing and extended the warranty parts and labor on the cooling system for 5 years. The repair guy replaced the compressor with a universal compressor. It is working great now. Hopefully it lasts. Overall I am happy with the fridge.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Works great but not for long

Davis98765 9/28/2021

Loved it. But broke in less than 4 years. 5 repairs in 3 months. Problem still not fixed. Still doesnt cool and lost all of our food 3 different times.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Has been worked on twice and still doesnt work

Boomer18 9/27/2021

My fridge has been non-functioning since March 2021 finally repaired in May quit working in July repaired the morning Sept 15 and when I came home from work same day it is not working again. LG builds beautiful appliances but does not make good operating products. They are technology not home appliance makers. Service man told me they work on LG products more than any other brand also stated the motors and compressors are not made for the size of fridges they make. They certainly get in no hurry to servicing their products. Did not offer to pay for loss of food and compensation for having to eat out. We bought a college fridge for essentials. No money for that either. Will not buy LG again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

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4 Stars

Maybe maybe not

okiedokie68 9/20/2021

In the three years weve had this refrigerator weve had to call service out three different times due to the freezer not working. Customer service is not based in the US which is ridiculous. The stainless steel is also EXTREMELY difficult to keep smudge-free. Other than those three issues we really do like the design. Its very spacious inside and it produces ice like crazy.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Compressor Failure

Mark74 9/18/2021

While my wife and I could not have been more pleased with the features of this particular refrigerator after barely 5 years the compressor failed. Much of the food had to be discarded but we were able to save the frozen contents by placing them in our 1957 upright freezer of another brand. That freezer never had a compressor failure never required any maintenance other than a new door gasket after 40 years yet my LG refrigerator never saw 6 years without a major failure. Although the compressor was covered under warranty the labor cost to replace it was substantial. My wife and I in our 70s thought this would be the last refrigerator we would ever have to buy. Im now sure it wont be.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Great price terrible reliablity

Harendra 9/18/2021

I bout this LFXS29626S 29 CuFt french door refrigerator in end of April 2015. It is a great refrigerator with three doors including a big freezer until Dec 2018 when it suddenly stopped cooling. Since I had bought extended warranty for 5 years I was in luck and got free replacement compressor and labor. Then again it stopped cooling this month Sept 2021. I called the customer support with persistent request that I should get free replacement compressor and labour my request was obliged. I had to live without refrigerator for 5 days which lead to spoiled food. One really nice about LG was that it did give me free compressor and labor. But I am not buying another LG refrigerator.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Horrible fridge

12ARH 9/4/2021

I have had the fridge for 5 years and I have lost the compressor twice. Lost all the food twice as well. They did replace the compressor under warranty but I still had an expensive bill for the tech to come to my house and the loss of our groceries. I will never buy another LG appliance
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Great Fridge - Good Capacity

SLPFRIDGE 9/2/2021

We have had this fridge for 4+ years. Has worked great. The Compressor went out and it was within the 5 year warranty so it was fixed for free. Scheduling an appointment was convenient and the service provider was quick and kind. Wore the appropriate PPE and cleaned up after themselves. ONLY thing is I wish they had taken the compressor with them and not left it up to us to find a recycling center. That should be part of the service as well.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

6 years 2 compressors

EditTri 8/31/2021

Plan on replacing the compressor every 3 years. Wish I had never bought an LG refrigerator. Stick to there TVs
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Great features - Compressor QUIT RUNNING

OUCH73 8/30/2021

COMPRESSOR STOPED IN MIDDLE OF NIGHT FOOD DAMAGED INLULIN FOR DIABETIES NEED REFRIGERATION. CALLED LG 4 TIMES OVER FIRST DAY. LG WOULD NOT COME HELP. SUGGESTED WE FIND LOCAL REPAIR PERSON - WE DID AND THEN LG WOULD NOT HONNOR WARRANTY. VERY DISAPOIINTED IN LG AND VERY EPENSIVE FOR US.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Refrigerator

Stoneman3117 8/30/2021

Refrigerator worked as expected until the compressor went out. Outside regular changing of filters there were no issues. We have now been over a month trying to get it repaired.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Broke down within the first year of purchase.

LJ is all you get 8/2/2021

I purchased this in 2016. Broke down the first year of purchased. They fixed it. It has since had parts to break and stop working repeatedly. Have had 6 repairs with in the last year alone. Ice/water cooling fan coils. Also shelves and glass separator.
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Warranty is less than easy to work

Very aggravated 7/27/2021

I bought this 3 years ago. One day right before the 4th of July it died ruining everything in it. There was a recall on the compressor. After being shuffled around for 2 days at 4 hours + finally got a service person. OUTSIDE of warranty departments help. Very frustrating. I have always enjoyed LG products and have been so disappointed with their lack of customer service.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Our LG refrigerator is a total disappointment

Mike1a 7/22/2021

In less than two years the freezer and refrigerator stopped working. By the way the water dispenser stopped as well. But the big issue was the fridge and freezer. It took a week to get a technician out. He fixed the cooling problem but wouldnt even entertain questions about the water dispenser. Guess I need another costly appointment for that.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Loved the dual ice makers and thats where it ends

Darrell24 7/20/2021

This unit went bad 5.5 yrs into my purchase. Had compressor replaced in first year. Home Depot extended warranty expired a few months before the compressor again and the evaporator started to leak. Calls to LG had promises to have someone get back to me when I ask about sales promo to help with purchase of a new fridge since LG states that their units can go to 20 years. I want one of those No return communication so I guess no one cares about the little guy. Water and ice dispensers on this model were confusing to everyone who visited and used them. We currently own 7 additional LG products and felt this purchase was going to also be of high quality.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Horrible product

SamKN 7/19/2021

We bought a LG fridge in July of 2018. Exactly 3 years later it stopped cooking Arent appliances supposed to last years? We called the technician and they cant come out til 2 weeks after. We have no fridge and eating out while we get this fridge fixed. Never purchasing LG again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Works great

Butter brownie 7/17/2021

This has been reliable up until a week ago when we had very hot weather and it stopped cooling. It turned out to be the compressor which was still under warranty so was replaced for free.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Great product when it is working.

Egyptian Engineer 7/3/2021

I had this refrigerator model for 3 years but for some unknown reason this particular model broke down 5 times. However LG stood behind their product did the necessary repairs then I heard that they discontinued this specific model and replace it with a new one. Good move.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

It was great until it stopped working

H and B 6/30/2021

We bought this refrigerator in November of 2016. We had been very happy with it until it stopped working a few weeks ago.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Disappointments

LDW41 6/29/2021

First time I have used LG refrigerator. The compressor had to be replaced and the auger for the ice dispenser has stopped working
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great Service

AZ 85395 6/26/2021

LG Technician quickly diagnosed the problem -- thanks for sending an expert.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Horrible fridge

BJoe 6/25/2021

Two compressor failures in five years. Unreliable. And no life is not good. Poor quality for an expensive fridge. Throwing it away switching to a different brand.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Love the double ice makers

renee9 6/20/2021

Although we had a major failure after only owning our refrigerator 3 years LG promptly took care of sending a repairman and having our unit repaired under warranty. There are very few double ice maker refrigerators and that is the feature we like the most about our refrigerator. The bottom freezer drawer is very roomy and the shelves are adjustable giving us many options.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Not made like they used to be

Tmom 6/20/2021

Bought the refrigerator 4 years ago and the main compressor has already gone out. We have an extended warranty and it took over a week to get someone out to fixe the freezer and by that time the fridge was out too. Also the freezer door doesnt shut tight all the time and we loose ice cream and ice constantly.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Everything I want

Danw409 6/10/2021

We bought this refrigerator 4 years ago when we updated our kitchen. It looks great and worked great most of that time. You do have to be careful if you have high water pressure. It will cause the ice machine to freeze over. Or condenser went out about a month ago but service team was excellent. Repaired and working in less than a week.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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2 Stars

Disappointed

Frustrated again ugh 6/10/2021

This is a beautiful fridge with great storage. However- we have so many little problems the headaches and ruin floors are a pain. The ice in the door never worked worked from the get go. It took 4 service calls as a complete rehab of that section to get it right. Then the water line continues to pop out in the back- causing water damage to our floors. Finally- the entire compressor blew. On the positive side- all under warrantee and the Service repair guy was prompt and knowledgeable.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Overall good product with many great features

JamesDean 6/5/2021

I brought this refrigerator 4+ years ago. It has many great features such as large storage capacity double ice maker. The French doors are great and love the bottom pull out freezer. Unfortunately the compressor started to fail a month ago. I had the extended warranty and LG response was great Service rep was scheduled to repair a week late however the service rep and an opening and called and scheduled my service on the 3rd day. The service rep was very professional and had the new compressor installed within an hour. The refrigerator is working great again I would have given 5 stars if it wasnt for the compressor failure.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Love it but broke

Purplesea 6/4/2021

I purchased the LG French Door four years ago. It was wonderful. I didnt have to bend in over to into the fridge. It is spacious and the lighting is great. Then two weeks ago food items were getting warm. LG covered the cost of everything but after four days the freezer is still not up to par. Since the compressor is a common issue the part should have been sent immediately. I had to wait a week for the repairman to come and another week for him to return since he needed to order the parts which in fact came to my house the next day. Over two weeks with no fridge and the freezer is still not up to par. I appreciate LGs warranty but I want the issue resolved. Not many companies stand by their products like LG so I still have hope.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great fridge

LDD5 5/28/2021

I bought this in 2016. I have always loved it. The two ice makers are fantastic Plenty of space and great features
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Loved features. However unreliable

BpDavis 5/24/2021

When buying a refrigerator we loved this one with two ice makers and the fancy led lighting we also loved the produce and deli organization. We were impressed with the water dispenser that allowed for large container filling it was a great design. This LG appliance was sweet. After 4 years fridge stopped cooling. Called our retired appliance repairman he checked it out and determined compressor was not working and recommended that I call LG as it was under warranty. LG was very accommodating they said they would cover the full repair and set us up with a repair service AE I will not go into AEs service but suffice it to say we will be without th use of our fridge for over 10 weeks I am sorry LG I loved your fridge I appreciate your warranty but with the unreliable compressor and worse the unreliable service of AE that you have inflicted on us the most brilliant refrigerator in the world is useless when it doesnt cool and the best warranty is useless if not executed in a timely manner. I have come to the sad conclusion that I will have to replace the appliance and it will not be LG.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

I advice you pass on it

Chris Banks 5/19/2021

compressor failed. doors dont shut tightly temp is not maintained door ice maker doesnt work freezer ice maker dose not work VERY expensive headache
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Not in pressed with the service.

HDBADDASS09 5/18/2021

Bought three years ago and compressor already went out. With out a refrigerator for 2 weeks. Lost all my food in the freezer as well. Was given the run around on the repair and was made promises from customer service and got nothing.
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

2 compressors in 4 years

Smitf00 5/14/2021

Frif bought in February 2017. 1st compressor replaced June 2018. 2nd compressor replaced May 2021.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great

Patty1120 5/10/2021

Love my refrigerator. Has great features very spacious
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Three cooling system failures in 5 years.

EMAZE 5/5/2021

Do not buy We have had 3 cooling system failures in the past 5 years. It is currently down again
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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3 Stars

Great when it works

Coolantaintcool 5/5/2021

I bought this 4 years ago. The compressor died. Dealing with customer service is horrible. The fridge itself is nice.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Disappointment

Polisham 4/30/2021

I bought this unit about 5-1/2 years ago and they just put the 3rd compressor in 4/21 and we were without refrigeration this time for 8 days I filed for compensation for loss with LG and as of 4/30 have heard nothing.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Quality

 
5 Stars

Excellent professional service

Dharris960 4/27/2021

Easy professional and quick service for a freezer repair.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

LG fridge

Mel987 4/27/2021

Our previous fridge always ran out of ice with our Lg our 2 ice makers never run out. Our fridge is spacious and fits our grocerys with room to spare.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Nice refrigerator until its not

Wantedtoloveit 4/25/2021

Have had this refrigerator 3 years and the compressor has had to be replaced 3 times. Thank God it didnt cost me anything. Other than that its great. Love the dual ice maker. Make sure to get the extended warranty for as long as you can.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Good space for a French door

Paula g 4/11/2021

Bought back in 2017 very happy with it had an issue with compressor in 2020 BUT LG had GREAT customer service and worked with me through some issues with repair person and Im HAPPY to say its working GREAT again
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Good appearance and functionality.

DaveSC 4/9/2021

I bought this refrigerator September 2016 really enjoyed using it until September of 2020. The first that signaled break down was the ice maker in the freezer. It stopped working suddenly. Then on March 2 2021 the refrigerator and freezer stopped blowing cold air. After visual inspection I spotted a whitish build up on the joint where evaporator tube and compressor tube are soldered together. It looked as if the aluminum tube was oxidized and corroded and causing the refrigerant to escape. I called LG customer service on Mar 3 and they were glad to extend my warranty to 5 years and will dispatch service tech. The first contractor responded on 3/16 and confirmed the service appointment. In the morning of scheduled visit the service tech called and canceled the appointment because he did not have the compressor on hand. Complained it to LG customer service and decided to try AE Factory services. On April 6 the technician came and replaced the compressor and recharged the refrigerant. It has been 3 days now and the refrigerator is working like new including the the ice maker. Also LG customer service processed an application so that I was able to get $200 compensation for the food spoiled. From my experience I learned that going with a nationwide service contractor like AE would have eliminated the time waste and hassle I went through. LG also needs to train their CSR to follow the proper procedures to be effective in reducing down time. I only gave 3 stars for my review but if the repair was done in less than a week I would have given 5 stars.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

I would not recommend LG products

Jarjlr 4/9/2021

I bought this fridge / freezer unit almost 5 years ago after reading stellar reviews. Thank goodness I got the 5 year warranty. Went out this Feb- compressor was bad. March 21 goes out again. Freon leak. Lost valued food items and bought all the dry ice in a 5 mile radius waiting a week for a fix Now we have had to resort to having a mini freezer in the garage as a back up
Originally posted on lg.com

No, I do not recommend this product

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